Contact Us
We’re here for you no matter which way you prefer to contact us. Below, you’ll find important email addresses and phone numbers for specific concerns. For Credit Human or ATM locations, use our online locator to find us.
Member Service Center
The Credit Human Member Service Center is available to help you Monday - Friday 7 am to 7 pm and Saturday 9 am to 12 pm CT. If you have questions about Credit Human after hours, check our Fast FAQ for answers.
Toll Free: 800-688-7228
In San Antonio: 210-258-1234
Fax Line: 210-258-1543
Loan Extension Requests
If you need to defer a payment, we understand and we can help. To request a loan extension, please use our Loan Extension Request form.
How Can We Improve?
We value our members’ comments, suggestions, and concerns. Email us with questions or comments at: [email protected]
NOTE: When emailing us never include your account number, sensitive or personal information.
Bank by Mail
Need to make a deposit or loan payment from outside of San Antonio? No problem. We provide a bank-by-mail service to our members. Send your deposits and/or payments to
Attention: Member Service Center/Mail Teller
Credit Human
PO Box 1356
San Antonio, TX 78295-1356
Please do not mail cash. Your transaction will be processed within 24 hours of receipt (excluding weekends and holidays).
Bank by Phone
Our automated bank by phone service allows you to complete common transactions by phone — in English or Spanish.San Antonio: 210-734-9121
Houston: 713-463-7228
Toll Free: 800-678-7228
Loan Inquiries or Service
If you have a loan with Credit Human, or need help with loan questions, please call our loan specialists Monday - Friday 7 am to 7 pm and Saturday 9 am to 12 pm CT.
EXPLORE WAYS TO PAY YOUR LOAN
Phone
Toll Free: 800-688-7228In San Antonio: 210-258-1234
Email
[email protected]
Mail
Attention: LDS-Service Fulfillment
Credit Human
P.O. Box 1356
San Antonio, TX 78295-1356
Manufactured Home Loan Inquiries or Service
If you have a manufactured home loan with Credit Human, or need help with loan questions, please call our loan specialists Monday - Friday 8:30 am to 5:30 pm CT.
Phone
Toll-free: 866-310-2143
NOTE: If you need to report a servicing issue, to file a complaint, or get more information regarding a Credit Human loan, contact us by mail or email.
Find Credit Human Near You
Need to visit us in person? Find the closest location or check out our ATM network.
Find UsReady to Get Started with Credit Human?
Everything we do is in the best interest of our members. To become part of our financial cooperative apply for membership today.
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