Member Service Center

The Credit Human Member Service Center is available to help you Monday - Friday 7 a.m. to 7 p.m., or Saturday 9 a.m. to 3 p.m. If you have questions about Credit Human after hours, check our Fast FAQ for answers.

Toll Free: 800-688-7228
In San Antonio: (210) 258-1234
Fax Line: (210) 258-1543


How Can We Improve?

We value our members’ comments, suggestions, and concerns. Email us with questions or comments at: memberservicecenter@credithuman.com

Note: When emailing us never include your account number, sensitive or personal information. 


Bank by Mail

Need to make a deposit or loan payment from outside of San Antonio? No problem. We provide a bank-by-mail service to our members. Send your deposits and/or payments to

Attention: Member Service Center/Mail Teller
Credit Human
PO Box 1356
San Antonio, TX 78295-1356

Please do not mail cash.  Your transaction will be processed within 24 hours of receipt (excluding weekends and holidays).


Bank-by-Phone

Our automated PhoneLink® service allows you to complete common transactions by phone — in English or Spanish.

San Antonio: (210) 734-9121
Houston: (713) 463-7228
Toll Free: 1-800-678-7228
 

Loan Inquiries or Service

If you have a loan with Credit Human, or need help with loan questions, please call our loan specialists Monday - Friday 7 a.m. to 7 p.m., or Saturday 9 a.m. to 3 p.m.

Loan Inquiries by Phone

Toll Free: 800-688-7228
In San Antonio: 210-258-1306

Loan Applications Only

Toll Free: 866-705-9382 (after business hours)

Note: If you need to report a servicing issue, to file a complaint, or get more information regarding a Credit Human loan, contact us by mail or email.

Email: memberservicecenter@credithuman.com

Mail:
ATTENTION: LDS-Service Fulfillment
Credit Human
P.O. Box 1356
San Antonio, TX 78295-1356

Find Credit Human Near You

Need to visit us in person? Find the closest branch or check out our ATM network.

Find Us

Membership
Matters

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plus popular annual perks like shred day, a cool Spurs calendar, and more? Join Us

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Everything we do is in the best interest of our members. To become part of our financial cooperative apply for membership today!