Serving you, safely

Navigate to : Coronavirus Updates | Information you can use | Resources

Updated: 7/21/2020 5:00 pm

Important information for members visiting our locations

Members should approach the location wearing a mask and review the symptoms listing posted on the door. Once they have confirmed to the Specialist that they are not experiencing any of the symptoms, the Specialist manning the door will ask the member to have their temperature checked. For those with a temperature over 100.4 we will be asking them to use an alternative service such as an external ITM, drive-up, online or mobile banking. For members who would prefer not to wear a mask or allow their temperature to be checked, we will be asking them to utilize these alternative services.

Current Service Hours
Financial Health Centers and Branches
Weekdays:  9 am – 5 pm CT
Saturdays:  9 am - Noon

Member Service Center
Weekdays:  8 am – 6 pm CT
Saturdays:  9 am – Noon

Our other service hours remain unchanged
Manufactured Home Loan Call Center
Weekdays:  8:30 am – 5:30 pm CT
Saturdays:  Closed

Members should use our Drive-Up, Interactive Teller Machine (ITM) and ATM locations for transactional needs. Visit the Locations page to find the one nearest you. For your safety, we are sanitizing our ITMs and ATMs, including the PIN pads and function keys, on a regular basis.


Access your accounts and loans from home

At times like these it can be comforting to know you can access your accounts without leaving home. You can use online and mobile banking to make deposits, check balances, and more.

If you haven’t enrolled in online and mobile banking yet it only takes a few minutes. Download the Mobile Banking app or enroll in Online Banking today.

Information on your Manufactured Home loan can be found at eStatus Connect.

You can also call the Member Service Center at 800-688-7228 for help with your Credit Human accounts. To request a loan extension, please use our Loan Extension Request form.  If you need assistance with your Manufactured Home loan, please call our team of MH specialists at 866-310-2143.