The Credit Human Member Service Center is available to help you Monday-Friday 7 am to 7 pm and Saturday 9 am to 12 pm CT. Just call 210-258-1234 or toll free at 800-688-7228. If you need after hours help, check below for answers to frequently asked questions. To find a Credit Human location or ATM, try our online locator.
Member Service Center/Mail Teller
PO Box 1356
San Antonio, TX 78295-1356
Your transaction will be processed within 24 hours of receipt.
San Antonio: (210) 734-9121
Houston: (713) 463-7228
Toll Free: 1-800-678-7228
FIND A SHARED BRANCH
NOTE: Credit Human does not participate in the ATM Co-Op. ATM transactions at Co-Op ATMs are subject to fees imposed by the ATM owner. Credit Human does not support Vcom transactions at 7-Eleven locations.
- Balance inquiries and transaction history
- Savings deposits and withdrawals
- Check cashing
- Transfers within members’ accounts
- Consumer payments (not credit cards, or education or real estate loans)
- Money orders, notary, and fax services
Note that fees for services at Shared Branches are determined by each location separately, and may not reflect fees charged by Credit Human.
- ATM/Debit card maintenance (request/issue, estate settlements)
- Credit card payments
- Credit card cash advances (may be available at some locations)
- Offline withdrawals or cash-back transactions
- Third-party cashing
- Opening a new account
- Adding or deleting members from existing accounts
- Adding or deleting stop payments
- Fee reversals
- Collection draft items
- Loan closings
- Education loan payments
- Real estate loan payments
- IRA transactions
- Share Certificate transactions
- Insurance check endorsements
- Powers of Attorney
- Member must know their credit union affiliation, account number and present a valid photo ID to make a Shared Branching transaction.
- Member must be an authorized signer for the account.
- All Credit Human accounts must be in good standing (no outstanding payments, legal issues, etc.)
- Account must be free of special handling designations including accounts with a password or two signature requirement, guardianship or representative payee accounts, and accounts restricted by court order or controlled by the Collection Department.
- MetLife Auto, Homeowners, Boat, and Umbrella Insurance - MetLife 1-877-491-5089
- MetLife Accidental Death & Dismemberment, Dental - Selman (Policy Servicer) 1-877-665-7563 or Texas Associates Insurors 210-798-4917
- Manufactured Home Insurance - Manufactured Housing Insurance Services (MHIS) 1-866-644-7111
- Manufactured Home Warranty - Diversified Profits 1-800-851-3738
- Auto and Home Insurance - Ameriprise 1-888-239-9953 or Texas Associates Insurors 210-798-4917
- Life Insurance - Assurity 1-800-869-0335 or Texas Associates Insurors 210-798-4917
- Life Insurance - Mutual of Omaha 1-800-228-7104 or Texas Associates Insurors 210-798-4917
- Long Term Care - Mutual of Omaha - 1-800-775-6000
- Accidental Death & Dismemberment (New York Life) - Selman (Service Provider) 1-877-665-7563 or Texas Associates Insurors 210-798-4917
To make a payment online:
Visit UAS Online
To make payments by mail:
University Accounting Service, LLC.
PO Box 5879
Carol Stream, IL 60197
- Go to the U.S. Department of the Treasury website www.godirect.org, or
- Enroll by phone by calling the U.S. Department of the Treasury toll free at: 800-333-1795
- Social security number or claim number
- 12-digit federal benefit check number
- Amount of most recent federal benefit check
- Credit Human routing transit number: 314088284
- Your Credit Human account number
- Be free of any staples, glue, tape or other foreign objects
- Have all checks endorsed
- Bills be straight and not crumpled