In order to keep your online data safe and secure, Credit Human regularly updates security standards and disables older technologies that might compromise data.  This can impact your ability to access online and/or mobile banking.
 
Having problems connecting to online banking?
You may encounter a message such as “Secure Connection Failed” or “This page can’t be displayed” when trying to log into online banking. You may also receive a message that states “Stronger security is required” or a message that references TLS 1.0, TLS 1.1 or TLS 1.2, which is a protocol for online security.  If you receive any of these messages or a similar error message, please update your browser software. We recommend always keeping your browser up to date for the best online banking experience.  Learn more about browser versions and your options.

Having problems connecting from an Android device specifically?
It could be because you are using an Android device with an operating system earlier than 5.0. Operating systems older than 5.0 are no longer compatible with our security requirements. You will need to update your operating system or use a different device to access online banking or our mobile app.

Still having issues?
See our mobile and online banking frequently asked questions.