We have seen an increase in attempted fraudulent activity. Please beware of texts, emails and phone calls generated by third parties impersonating the
    Credit Human Fraud Department. Learn More

    Privacy & Disclosures

    Privacy Policy

    At Credit Human we are committed to keeping your personal and financial information secure. To learn more about how we use your information please review our privacy policy.

    Privacy Policy

    If you have questions regarding the Credit Human Privacy Policy please contact us at:
    Credit Human Member Service Center
    P.O. Box 1356
    San Antonio, TX 78295-1356

    E-Mail:
    memberservicecenter@credithuman.com

    Phone:
    San Antonio: 210-258-1234
    U.S. Toll Free: 800-688-7228


    California Privacy Rights

    If you are a California resident, the California Consumer Privacy Act gives you the right to request information from Credit Human about what information the credit union collects about you and how this information is shared. To request this information please call 800-688-7228 or send us a secure message through online banking.

    California Consumer Privacy Notice (PDF)


    Protecting Children’s Privacy

    This website is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the website. We do not knowingly collect information from children under 13 without parental consent.  Visit the Federal Trade Commission website for more information about the Children's Online Privacy Protection Act (COPPA). 


    Disclosures

    View disclosures and terms for membership, accounts, products and online banking.

    CREDIT UNION ACCOUNT DISCLOSURES
    Business Membership and Account Agreement (PDF)
    Consumer Membership and Account Agreement (PDF)
    Funds Availability Policy Disclosure (PDF)
    Courtesy Pay Disclosure
    Electronic Fund Transfers Agreement and Disclosure (PDF)
    Electronic Record and Signature Disclosure
    Truth in Savings - Certificate Accounts (PDF)
    Truth in Savings - Checking and Savings Accounts (PDF)
    Fee Schedule and Service Fees (PDF)

    ONLINE AND MOBILE BANKING DISCLOSURES
    Remote Deposit Capture Services Disclosure and Agreement (PDF)
    SMS Terms and Conditions

    CREDIT CARD DISCLOSURES AND TERMS
    Rate Preferred Mastercard Application and Solicitation Disclosure (PDF)
    Rate Preferred Mastercard Credit Card Agreement (PDF)
    Rewards Preferred Mastercard Application and Solicitation Disclosure (PDF)
    Rewards Preferred Mastercard Credit Card Agreement (PDF)
    Spurs Rewards Mastercard Application and Solicitation Disclosure (PDF)
    Spurs Rewards Mastercard Credit Card Agreement (PDF)

    CREDIT AND DEBIT CARD BENEFITS GUIDES
    Mastercard Guide to Benefits for Debit Cardholders (PDF)
    Mastercard Guide to Benefits for Credit Cardholders (PDF)
    Mastercard Guide to Benefits for Business Debit Cardholders (PDF)‚Äč